Records and Registration Specialist

Position Title

Records and Registration Specialist

Part Time, 20-25 hours per week, Monday to Friday in Columbia, MD.

The Records, Registration & Veterans' Affairs Office at Howard Community College is seeking a Records and Registration Specialist to work part time, hourly in the office in Columbia, MD.

This position provides complete student registration services including but not limited to in‑person registrations within RRVA and the Howard Hub, researching and resolving registration and billing problems, scanning student records, answering phone and email inquiries, clerical tasks, and assisting students with online registration and other records functions. Interprets and communicates general college and Records, Registration, and Veterans' Affairs policies and procedures for the college community.

Maintains privacy of student record information in compliance with the Family Educational Rights and Privacy Act (FERPA). Provides excellent customer service for all students, staff, faculty, and visitors.

• Ability to prioritize and multi‑task in an extremely fast‑paced, busy office
• Customer service experience
• Excellent keyboarding skills and working knowledge of Microsoft Office Suite
• Attention to detail and ability to resolve routine problems with minimal supervision
• Ability to effectively communicate verbally and in writing
• Ability to maintain strict confidentiality and security of student records information in compliance with laws and HCC policies
• Ability to work in a team environment and a diverse campus community

• Previous data entry experience
• Experience using a student information system, particularly Ellucian Colleague
• Experience using a document imaging system
• College coursework or previous experience working in higher education

Howard Community College (HCC) is an Equal Employment Opportunity & affirmative action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process.

For confidential assistance with the job application process, please contact the Office of Human Resources at 443‑518‑1100.