Junior Front Desk

Job Details

Job Location:

R2P Location TBD (MD/VA), MD 00000
Salary Range: $20.00 - $20.00 Hourly
Job Category:
Admin - Clerical

Welcome to R2P Junior Front Desk Position! We are excited to have you experience clerical roles along with clinical skills during your internship with us and have an opportunity to make extra money.

• Understanding appointment types and appointment wheel
• Managing pending visits
• Overseeing the patient check-in process
• Collecting copay payments and saving credit card information on file
• Collecting deductible or coinsurance payments

Required Experience:

• Prior experience in a customer service or front desk role is preferred.
• Experience in a healthcare setting is an advantage but not mandatory.

• Strong understanding of appointment scheduling and management systems.
• Excellent communication and interpersonal skills to effectively interact with patients and staff.
• Ability to manage and process payments, including copays, deductibles, and coinsurance.
• Proficiency in using computer systems and software for patient check-in and record management.
• Strong organizational skills with attention to detail in maintaining patient records and appointments.
• Ability to work collaboratively in a team-oriented environment.