Program Management Specialist

Position Overview

The University of Maryland, Baltimore County (UMBC) is seeking a Program Management Specialist I for the Department of Modern Languages, Linguistics and Intercultural Communication (MLLI). The Program Management Specialist provides comprehensive administrative and programmatic support to the Department Chair, Associate Chair, Graduate Program Director, Undergraduate Program Director, Intercultural Living Experience Program Director, faculty, and students. This role is essential to ensuring the department operates efficiently and maintains strong connections across campus and with external partners.

The incumbent serves as a primary liaison between the department and campus units, community partners, and students, and coordinates advising and daily administrative operations.

• Departmental and Class Scheduling, Room Reservation, Enrollment and Course Management – Coordinate semester course scheduling by preparing templates, building and updating records in People Soft, and resolving discrepancies. Collaborate with coordinators, the Registrar’s Office, and other departments on cross‑listed courses, room assignments, and scheduling conflicts. Troubleshoot scheduling issues, reserve classrooms, and secure spaces for departmental events. Run REX reports and enter enrollment data into Excel for distribution to the Department Chair and coordinators.
• Student Support and Advising Coordination – Assign faculty advisors to undergraduate majors and minors, provide general advising support, and assist with orientation inquiries, placement, and course permissions. Advise students on fulfilling language requirements, process waivers or proficiency documentation, and update degree audits in People Soft.
• Administrative Support to Department Leadership – Maintain calendars, schedule meetings, and prepare reports. Collect, analyze, and present data to support strategic planning, assessment, and reporting.
• Student and Public Inquiries – Respond to inquiries from prospective, current, and former students, parents, and campus partners via email, phone, and in‑person communication, providing accurate program information.
• Event Planning and Coordination – Lead and advise on all aspects of event planning, including logistics, promotion, cross‑campus collaboration, and post‑event assessment. Liaise with Office of Institutional Advancement, University Communications, Event and Conference Services, Facilities Management, and others as needed. Order catering, set up the conference room, and manage related resources.
• Coordination of Office, Resources, Communications and Outreach – Order office supplies and keys, request cleaning, maintain office hours schedules, update listservs, MLLI website and social media. Strengthen communication channels with internal and external audiences, and monitor conference room instructional technology.
• Other duties as needed
  .

• Bachelor’s Degree
• Two years experience in administrative staff work

• Experience with MS Office (Excel, Word, PowerPoint), Docu Sign, Canva, and cloud-based UMBC alternatives (Google Sheets, Slides, Box Docs and Forms).
• Experience with People Soft.
• Ability to communicate professionally and effectively both orally and in writing.
• Ability to proofread and edit written documents.
• Ability to interact collaboratively with internal and external parties in a courteous and efficient manner.

Pay Range 10 (minimum: $23.08 per hour / maximum: $30.57 per hour) based on the University System of Maryland (USM) Pay Program.

Full‑time

Regular

Nonexempt

UMBC offers a rich benefits package including leave, tuition remission and additional benefits.

• 14 Days of Annual Leave (increases with years of service)
• 15 Days of Sick Leave
• 15 Holidays
• 3 Personal Days
• 8 credit hours per semester tuition remission
• Tuition remission for eligible dependents after two years of full‑time employment
• Life and disability insurance
• Retirement/Pension plan
• Professional development opportunities
• Wellness opportunities
• and more

UMBC is an affirmative‑action/equal‑opportunity employer.…