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Records Management Specialist II

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Dormont Manufacturing Co
Full Time position
Listed on 2026-07-13
Job specializations:
  • Administrative/Clerical
    Clerical, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Records Management Specialist II

Employment Type:

Full-Time, Mid-Level

Department:
Office Support

Skills and Attributes
  • Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery.

  • Strong Organizational and Time Management

    Skills:

    Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment.

  • Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity.

  • Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content.

  • Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers.

  • Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts.

Qualifications
  • Previous experience in a customer service role, with a strong focus on client satisfaction and support.
  • Background in records or data management, including organizing, maintaining, and retrieving information efficiently.
  • Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite).
  • Experience with electronic recordkeeping systems or document management platforms.
  • Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials.
Preferred Qualifications
  • College Degree
Benefits
  • Health, Dental, and Vision
  • Life Insurance
  • 401k
  • Flexible Spending Account (Health, Dependent Care, and Commuter)
  • Paid Time Off and Observance of State/Federal Holidays
Contact

Email:

#J-18808-Ljbffr
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