Business Analyst Catalog, Calendar and Scheduling; University Registrar

Position: Business Analyst for Catalog, Calendar and Scheduling (University Registrar)
The Office of the University Registrar is seeking a Business Analyst for Catalog, Calendar, and Scheduling who will report to the Associate University Registrar for Academic Catalogue, Academic Calendar, and Classroom Management and Scheduling. The Office of the University Registrar is a technical and functional expert on all functions of the Registrar's office, including protection and integrity of the student records, reporting compliance, institutional needs, data stewardship, technical enhancements, and business solutions.

This position serves as the supplemental interface between the Office of the University Registrar business area, divisional registrar offices, University technology team, and contracted services, assisting in the functional areas of catalogue, academic calendar, academic and event scheduling, and classroom management. The Business Analyst will fully understand business problems presented and recommend creative solutions. They will support tasks and projects related to data-driven decision-making, focusing on data integration, integrity, mining, analysis, and reporting.

In addition, this position provides functional support to the Office of the University Registrar team, collaborates with the University Information Systems team, and contributes to the success of technical and functional projects. This role is 100% remote.

Specific Duties & Responsibilities

Academic Catalogue Production and Publishing.

* Lead catalogue communication with editors across all divisions. Collaborate with the divisional registrar offices to maintain a list of page owners, editors, and approvers. Update roles and authenticate users as needed.

* Assist with maintenance and updates of catalogue software.

* Create documentation and conduct training on catalogue software for end-users.

* Ensure data integrity and monitor entry, analysis, and report generation for adherence to established policies,

* procedures, and deadlines.

* Partner with divisions to ensure catalogue data is accurately reflected across all systems.

* Coordinate and execute program records maintenance throughout various systems.

* Suggest enhancements in catalogue processes.

* Lead projects where applicable.

Academic and Event Scheduling

* Support the daily operation of the University scheduling software CollegeNET/25

Live with database updates.

* Serve as the 25

Live system administrator, ensuring effective, accurate, and efficient class scheduling.

* Analyze space usage to ensure effective utilization of resources and identify spaces.

* Produce periodic space utilization analytics for executive leadership.

* Develop new uses and reporting formats for the university on space utilization.

* Provide training to department chairs, administrative associates, campus administration, and others in the 25

Live program to ensure optimal utilization of academic and non-academic space.

* Create training documents and how-to guides for use university-wide.

* Create reports and documents used by the University as a basis for accrediting body-required reports.

* Oversee access permissions for administrators.

* Participate on the 25

Live Steering Committee to identify and implement methods and practices that result in successful administrative functioning for scheduling.

Academic Calendar

* Produce and maintain a 10-year Academic Calendar website.

* Collaborate with divisional registrar offices to align calendar dates.

* Ensure the calendar is conflict-free, including working with various functional areas at JHU.

Other

* Working closely with the Classroom Management team, provide support for classroom management at the Homewood campus, which includes general pool classrooms and department spaces, ensuring all instructional spaces are according to the standards.

* Provide support for new initiatives as well as current systems related to scheduling, including CLSS (Course Leaf product)

* Research and resolve discrepancies in student information systems and other propagated systems.

* Recommend future systems improvements.

* Monitor, observe, and ensure processes and practices that actively safeguard student data (per the

* University's FERPA policy).

* Serve as an expert and central resource on the school's Registrar systems and data. Provide registrar-related functional support across all divisions as required.

* Provide functional support to the divisional registrar offices in maintaining vendor relationships and websites about the catalogue, calendar, and scheduling.

* Run scheduled audit reports and provide support for data clean-up of student records.

* Administer data integrity and governance. Research and resolve discrepancies in reports. Recommend reporting improvements.

* Collaborate on testing new business solutions, documenting processes, and providing recommendations.

* Collaborate on other projects, e.g., registration, divisional events as needed, and other general office functions as assigned

Special Knowledge, Skills & Abilities

* Ability to maintain a positive attitude during stressful…