Academic Program Coordinator (International Health

The Department of International Health at the Johns Hopkins Bloomberg School of Public Health is seeking an Academic Program Coordinator.

Administrative and Event Support

• Prepare teaching contracts, payroll, course schedules, syllabi, textbook selections and orders, exam schedules, academic advising assignments and schedules, etc.
• Create and maintain faculty, student and course information records.
• Provide information to students about admission criteria, program offering, degree prerequisites and requirements, etc.
• Coordinate departmental events such as orientation, open house, seminars, and receptions.
• Assist in preparing catalog copy and course descriptions and follow up on production.
• May monitor departmental funds and grants expenditures. Reconcile reports and resolve expenditure discrepancies.
• Compose and prepare routine correspondence to students and faculty.
• Implement processes and procedures for exams.
• Implement processes and procedures related to the admissions process.
• Maintain various databases and paper records.
• Staff credentialing and other related committees.
• Schedule and coordinate meetings and appointments.
• Support administrative directors with the day-to-day operations of the program.
• Uphold administrative processes/procedures, identify and resolve issues, and provide recommendations for changes to ensure efficiency.
• Screen and prioritize incoming correspondence, inquiries, phone calls, and visitors/guests.
• Coordinate and schedule in-person and digital meetings and maintain shared calendars.
• May distribute and manage communications and support marketing efforts such as creation and distribution of flyers, email marketing campaigns, newsletters, listservs and social media.
• Work with program leaders to support the planning and execution of program projects and events, office activities, and meetings, i.e. make room reservations, troubleshoot problems, order food/catering, prepare materials, make travel arrangements, process honoraria, etc.

Student & Faculty Support

• Work closely with the faculty support coordinators onboarding faculty and supporting administrative requests such as copying (syllabi, exams, articles), proctoring/disbursing exams, classroom support and expense requests.
• Support onboarding new students through recruiting activities, orientation, and course selection.
• Answer general student queries, handle confidential information with discretion, provide limited academic advice, and offer referrals to students.
• May manage student workers.

Academic Program Support

• May collect and record data; participate in the assessment and evaluation of programs.
• Support student recruitment, organize program applications, and assist with graduation processes and procedures.
• Run and review periodic student degree audits.
• Support the evaluation and assessment of programs and activities.
• Support general Academic Affairs needs throughout the academic year.
• Budget Authority
• May participate in reconciling and tracking expenses and assess reasonable expenses.

Budget Support

• Administer daily financial tasks, e.g. budget and billing verifications, changes, corrections, and updates.
• May provide support to faculty and administrative staff in monitoring and reconciling department or unit monthly expenses against budget.
• Maintain spreadsheets utilizing financial systems and software applications.
• Assist in maintaining up-to-date records for the office procurement (PCard) and travel card and process reimbursements.
• Place orders, verify shipments, and resolve issues related to purchasing supplies.
• Process non-travel/vendor invoice payments, new vendor set-up requests, check requests, invoice processing, independent contractor and shopping cart/purchase orders and related requests.
• Other duties as assigned.

In addition to the duties described above

• Maintaining various databases of students and alumni related requirements, communication, examinations.
• Develop presentations to advisors, current and prospective students.

The core technical skills listed are most essential; additional technical skills may be required based on specific division or department needs.

• High school diploma or graduation equivalent.
• Three years of related administrative/academic experience.
• Additional education may substitute for required experience to the extent permitted by the JHU equivalency formula.

• Bachelor’s Degree.
• Experience in program administration in an academic environment.
• Experience with handling…