Executive Assistant to Chief Strategy and Growth Officer

Executive Assistant to the Chief Strategy and Growth Officer

National Center on Institutions and Alternatives Inc
- Baltimore, MD 21244

Salary Range $62,484.00 - $76,529.00 Salary Position Type Full Time Job Shift Day Education Level Associates Degree Category Admin
- Clerical

The Executive Assistant to the Chief Strategy & Growth Officer (CSGO) serves as primary executive support professional providing high-level administrative, operational, communication, and project coordination support. The position supports the Strategy & Growth Office by coordinating executive priorities, facilitating communication across departments, managing complex administrative functions, anticipating executive needs, and exercising sound judgment with minimal supervision.

This role represents the CSGO professionally with internal and external stakeholders, safeguards confidential information, and supports the implementation, monitoring, and follow-through of Strategy & Growth priorities. The Executive Assistant is expected to grow alongside the Strategy & Growth Office and contribute to continuous improvement of executive operations.

As a mission-driven organization, NCIA is committed to empowering individuals to achieve their fullest potential. The Executive Assistant to the CSGO contributes to this mission by strengthening executive coordination, supporting strategic growth initiatives, improving communication and follow-through, and helping ensure that Strategy & Growth priorities remain organized, responsive, and mission aligned.

Executive Support and Office Operations

• Provide high-level administrative support to the Chief Strategy & Growth Officer, serving as the primary point of executive support.
• Manage calendars, scheduling, travel arrangements, executive correspondence, and related follow-up. Support office operations for Strategy & Growth departments and perform clerical or administrative tasks as needed.
• Prepare, review, copy, collate, distribute, and maintain correspondence, reports, presentations, briefing materials, and Board-quality documents as assigned.
• Maintain executive files, records, documents, and confidential materials in a manner that supports timely retrieval and appropriate information management.
• Provide administrative support to the CSGO's direct reports, including travel arrangements, meeting coordination, and meeting notes, prioritizing the CSGO's needs when demands conflict.
• Recommend and implement administrative process improvements that strengthen organization, communication, and workflow.

Meeting, Foundation Board, Stakeholder, and Communication Support

• Coordinate meetings, agendas, materials, minutes, follow-up actions, and executive communications.
• Provide meeting logistics and materials support to the Executive Assistant to the CEO for Foundation, Board of Director and committee meetings as needed.
• Plan, coordinate, and help keep meeting content focused, organized, and action oriented.
• Take accurate minutes or notes for assigned meetings and distribute completed materials to appropriate parties.
• Serve as a professional liaison with internal leaders, donors, community partners, persons served and family members, and other external stakeholders as assigned.
• Meet with the CSGO to disseminate information, coordinate ongoing work, and ensure timely follow-through on priorities.

Project Coordination and Strategic Initiative Support

• Assist the Chief Strategy & Growth Officer in coordinating strategic initiatives, tracking action items, and facilitating communication among program participants. Identify potential risks, delays or barriers, and communicate updates to the CSGO so work remains aligned with executive goals.
• Serve as a point of contact for multidisciplinary teams when assigned to the same project to help align communication, timelines, and next steps. Supports the coordination of assigned projects.

Confidentiality, Judgment, and Accountability

• Maintain strict compliance with all NCIA policies and applicable federal, state, and local laws governing confidentiality, privacy, records retention, and information…