Staffing Assistant

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Regular Full Time Office & Clerical Redwood, Baltimore, MD, US

30+ days ago Requisition

Salary Range: $18.65 To $24.25 Hourly

JOB SUMMARY:

The Staffing Assistant is responsible for serving as the point-person for employers, applicants and new hires providing administrative and program support.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Recruit, relocate and retain potential candidates for temporary employment
• Coordinates processing all pre-placement requirements including pre-screening interviews, skills testing and assessment and reference checks
• Makes all job offers, processes requests for pre-employment screenings including criminal background checks, educational verifications and drug testing as needed; tracks results of all pre-employment screenings, sending out adverse action and/or withdrawal of offer letters when necessary
• Coordinates all new hire paperwork, including creating and retention of new hire files
• Completes I9 eligibility verification, retention and audits
• Reviews Annual Insurance Option collection and retention
• Provides orientation training to all new hires
• Participates in career fairs
• Reviews referred clients’ resumes, interests and abilities for appropriateness of skills, experience, and knowledge in relation to employer needs and requirements
• Coordinates and obtains client referrals from either WFD placement staff (internal referrals) or outside agencies (external referrals)
• Contacts employers directly to obtain specific information about job orders including position requirements, length of assignment (if temporary), work rules/standards, etc.
• Creates and maintains a client database logging all interactions and placement activity including assessment/testing scores, geographic locations able to travel to, assignments completed with feedback from employer and other pertinent information
• Works to create a pool of “ready-to-work” clients to fill job orders quickly and efficiently while working towards meeting established annual placement goals
• Responsible for terminations, rescinding of offers, downsizing and outsourcing as required
• Utilizes GIC’s data management systems to produce statistical reports and narratives on placements as needed
• Responds to unemployment claims, provides termination details, and payroll related information
• Provide support to audit and reconcile payroll as needed
• Maintains up-to-date record keeping in GIC’s data management systems
• Other administrative and support duties as required

EDUCATION AND/OR

EXPERIENCE:

• High school diploma or equivalent required
• Three years of experience in a customer service, account management, client services, staffing services or administrative role required

SCOPE OF SUPERVISION:

• No supervisory responsibilities

CERTIFICATES, LICENSES, REGISTRATIONS:

• A current valid and unrestricted driver’s license and be fully insured according to Maryland law preferred

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Effective written, verbal and listening communication skills with the ability to convey and understand information and operate with transparency
• Able to use effective problem solving and conflict resolution/management techniques to deescalate issues that may arise
• Strong attention to detail and organizational skills to effectively manage multiple priorities, tasks and deadlines with little direct supervision
• Intermediate level computer skills with working knowledge of Microsoft Office products including Word, PowerPoint, Excel and Outlook;
  Intermediate comfort level with using the Internet to research and obtain information
• Strong customer service skills and ability to successful build effective working relationships
• Ability to work successfully independently and…