Service Advisor - Heritage Volkswagen Parkville at MileOne Baltimore, MD
Listed on 2026-07-27
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Automotive
Automotive Sales
Service Advisor/ Service Writer
Service Advisor - Heritage Volkswagen Parkville job timore, MD.
Heritage Volkswagen Parkville is now hiring! We are hiring a Service Advisor/ Service Writer for our busy automotive Service Department. Our automotive Service Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.
Experience Everything Mile One has to
Offer:
- Competitive compensation with unlimited earning potential
- Average compensation $31,200 - $120,000
- Great opportunities for career advancement
- Positive, success driven work environment
- Training and mentoring opportunities
Our Mile One Employee Advantage:
Mile One believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. Mile One offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
Mile One Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the Mile One Support Fund: by Employees, for Employees, the Next Mile Scholarship Program, an Employee Assistance Program and more.
Service Advisor Responsibilities:
- Provide customer service to include vehicle service care and manufacturer's warranty specifications
- Schedule and manage service appointments and service estimates
- Address and resolve customer complaints
Service Advisor
Qualifications:
- 2 year prior experience in automotive service writing, required
- Reynolds & Reynolds experience is a plus
- MyKaarma experience is a plus
- Working knowledge of basic car functions, characteristics, and operations
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
- Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
Mile One Autogroup is an equal opportunity employer and maintains a drug free work environment.
Zip Code 21234
Mile One
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