Automotive Service Advisor | Heritage Toyota Catonsville

Job Description Heritage Toyota Catonsville is looking for an experienced, energetic Automotive Service Advisor / Service Writer to join our busy Service Department. Our Advisor/ Service Writer greets customers and consults with them on their vehicle service needs.

• - Competitive compensation with unlimited earning potential
• - Great opportunities for career advancement
• - Positive, success-driven work environment
• - Training and mentoring opportunities

• - Provide customer service to include vehicle service care and manufacturer’s warranty specifications
• - Schedule and manage service appointments and service estimates
• - Address and resolve customer complaints

• - 2+ years’ dealership experience in automotive service writing
• - Reynolds Ignite experience, preferred
• - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals
• - Basic MS Office knowledge; computer software, internet proficiency, and general mathematic skills
• - Working knowledge of basic car functions, characteristics, and operations

Mile One offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace. Mile One Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the Mile One Support Fund: by Employees, for Employees, the Next Mile Scholarship Program, an Employee Assistance Program and more.

Mile One Autogroup is an equal opportunity employer and maintains a drug free work environment.

By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.

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123 Service Salary Range $31,200.00 - $

Mile One Autogroup represents 67 franchises with 25 automotive brands and operates 54 service centers in Delaware, Maryland, Missouri, Pennsylvania, North Carolina and Virginia. Its portfolio includes the Hall, Heritage, Herb Gordon, Annapolis, Motor World and Plaza Motors divisions.

We are the largest automotive sales and service network in the region with our corporate office located in Towson, Maryland.

We believe taking care of our employees is the most important step in creating a positive workplace and a successful company.

Mile One is dedicated to meeting the needs of our employees and then exceeding them by providing opportunities for career growth, outstanding benefits, competitive salaries and a culture designed to allow you to be your best.

We are always seeking talented and motivated individuals who want to begin an exciting and rewarding career in a growing company.