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Police Communications Supervisor

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: University of Maryland, Baltimore
Full Time position
Listed on 2026-02-12
Job specializations:
  • Business
    Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 71000 - 73170 USD Yearly USD 71000.00 73170.00 YEAR
Job Description & How to Apply Below
Position: POLICE COMMUNICATIONS SUPERVISOR

Job Description

Police Communications Supervisor – The University of Maryland, Baltimore Department of Police and Public Safety.

Mission:
The University of Maryland, Baltimore Department of Police and Public Safety’s mission is to promote a safe and secure campus environment for students, faculty, staff, and visitors. We will provide professional public safety services ethically and fairly through education, engagement, and collaboration. We will adhere to the Core Values of the University of Maryland, Baltimore.

Benefits (Non-Exempt Regular):

  • Comprehensive benefits package that prioritizes wellness, work/life balance, and professional development.
  • Retirement program (pension) effective on day of hire.
  • Paid leave: 14 days vacation per year, 15 paid holidays, 3 personal leave, unlimited sick time, time for community service.
  • Health insurance, professional learning and development programs, tuition remission, flexible work schedules and teleworking options.

Primary Duties:

  • Plans, organizes, and coordinates the functions and operations of the Police Communications Center. Develops staffing schedules and supervises the 24-hour operations of the Center.
  • Plans and coordinates maintenance and improvements to all electronic and computer equipment.
  • Assures Center adherence to State requirements as a 911 Public Safety Answer Point (PSAP). Monitors the efficiency of the Center and makes recommendations for improvements where needed.
  • Develops and provides training programs for new employees and in-service training for the staff.
  • Receives and investigates complaints related to Center operations. Drafts written responses or recommendations for corrective action.
  • Coordinates fingerprinting services for Child Care background investigations with Criminal Justice Information System-Central Repository and the University community. Responds to other related requests as appropriate.
  • Perform all duties of a Police Communications Operator as needed.
  • Qualifications:

    • Education:

      High School Diploma or GED.
    • Experience:

      Four (4) years as a Police Communications Operator.
    • Certification:
      Must operate a National Criminal Information Center (NCIC).
    • Knowledge/Skills/Abilities:
      Comprehensive knowledge of emergency communications practices and procedures; skill in operation of assigned communications equipment; ability to analyze communication problems and make technical and procedural recommendations; effective oral and written communication; maintain records and prepare written reports; supervise and train staff; calm under pressure.

    Conditions of Employment:

    • Applicants must submit to and successfully pass a comprehensive background investigation.
    • Selected candidates may be subject to medical inquiries and/or medical examination to determine the ability to perform the job.
    • Employees must maintain certification for NCIC operation.
    • No union participation.

    Hiring Range: $71,000 - $73,170.73 pre-probation, commensurate with education and experience.

    Equal Employment Opportunity: UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

    ADA accommodations:
    If you anticipate needing a reasonable accommodation for a disability under the ADA, please submit a UMB Job Applicant Accommodation Request. For questions, contact HR Diversity.

    Title IX: The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator.

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