Business Process Analyst

Overview

As a consultant at Partner Forces, you will serve as a trusted advisor to our clients' day in and day out. You will have the opportunity to collaborate with your colleagues, our partners, and our clients to ideate, initiate and complete tasks, projects, and initiatives. You will work on mission-oriented projects, where you will bring forward actionable insights, solve complex problems, and thrive on delivering meaningful solutions.

Partner Forces is grounded in our core values of integrity, excellence, positivity, candor, determination, and teamwork. Our culture is a reflection of this, ensuring that we:

• Apply solution-oriented thinking to challenges and opportunities.
• Thrive by remaining agile and embracing change.
• Work to create an environment where everyone feels welcome and valued as teammates and contributors. Bring out the best in others by applying sound judgment and exuding principled genuineness.
• Embrace a continuous learning and growth mindset.
• Encourage an open dialogue even when it is hard.
• Continuously promoting teamwork and collaboration to achieve the best outcomes for our clients and teams.

As an employee at Partner Forces, you ll join a team of consultants who share a passion for prioritizing collaboration, crafting solutions to mitigate risk, protecting critical infrastructure and helping our national security and industry partner tackle their most pressing challenges. At Partner Forces, we take our employees  well-being and growth as seriously as we do our mission. You will be challenged every day, but we know that business and individual growth go hand-in-hand, so we offer a wide array of benefits that support the well-being and personal and professional development of our employees.

Partner Forces is seeking a Business Process Analyst to support business process reengineering efforts by analyzing workflows, documenting processes, and assisting in development of improved operational solutions. This role contributes to process design, performance tracking, and implementation activities while working collaboratively with stakeholders and senior analysts.

• Analyze current business processes and workflows to identify improvement opportunities
• Develop process documentation including process maps, SOPs, and business rules
• Assist in designing improved workflows and documenting future-state processes
• Support requirements gathering, stakeholder interviews, and working sessions
• Contribute to development of KPIs and performance tracking methods
• Assist with implementation planning and process transition activities
• Support change management, training, and knowledge transfer efforts
• Prepare reports, briefings, and process documentation deliverables
• Track risks, dependencies, and action items related to process initiatives
• Collaborate with Senior Analysts and stakeholders to refine solutions

• US Citizen (the nature of our contract requires employees be US citizens)
• Active Secret Clearance
• BA/BS degree required
• Ability to be on-site in-person in Baltimore, MD
• 3-5 years of experience in business process analysis, process improvement, or business process reengineering
• Experience documenting processes and supporting process improvement initiatives
• Strong analytical and organizational skills
• Strong written and verbal communication skills
• Ability to work in a structured, client-facing environment
• Experience with Jira or workflow management systems

If your application looks like a match, someone from our People Operations team will reach out to schedule a phone screening. During this conversation, we will determine if the current or future position aligns with your experience and skills. If things go well, from there you ll meet with members from the project team, including the hiring manager and teammates, and possibly be asked to submit a writing assessment to showcase your practical knowledge.

If we find you are a match, you ll get a call offering you the role. While we wish we could hire every great candidate who comes our way, the reality is that we can t. If you are not selected, we will be sure to connect with you…