E15 Senior Analyst or Manager, Strategy & Analytics - M&T Bank Stadium - Ravens

Salary: $ - $

This role is located at the M&T Bank Stadium for the Ravens. Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is part of our every day. An environment where you can be your authentic self.

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Levy has been named twice as one of the 10 most innovative companies in sports by Fast Company and one of the top three Best Employers for Diversity in America by Forbes. Levy’s diverse portfolio includes award-winning restaurants, iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers, as well as major events such as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and All-Star Games across NFL, NBA, MLB, NHL, and MLS.

At E15, we are the spark that ignites. Our team delivers next-generation insights based on data to drive business in healthcare, campus, corporate, sports, entertainment, hospitality, and retail industries to help companies make forward-looking decisions for their business and guests. This role will lead the delivery of data-driven insights and strategic recommendations for the Baltimore Ravens’ hospitality operations (branded as Hospitality Evermore) at M&T Bank Stadium.

Working closely with E15, Levy’s Vice President of Hospitality, and the Ravens’ Strategy & Analytics team, this role will transform data into actionable strategies that enhance the fan experience and drive business growth. The ideal candidate is a proactive problem-solver who blends analytical rigor with business acumen, thrives in a fast-paced environment, and enjoys collaborating across teams to shape hospitality innovation.

• Bachelor’s or Master’s degree in Business Analytics, Statistics, Economics, or a related field.
• 3–7 years of experience in analytics, consulting, or other quantitative, client-facing roles.
• Advanced Excel proficiency, including financial modeling (ROI and P&L).
• Experience using SQL, Tableau, Power BI, R, or Python for data analysis and visualization.
• Strong storytelling and communication skills, with the ability to translate complex findings for non-technical audiences.
• Familiarity with survey analysis and hospitality or food service operations preferred.
• Collaborative, self-starting attitude with strong stakeholder management and problem-solving skills.

• Strategic Partnership & Insights Delivery: Serve as the primary analytics liaison between E15, Levy, and the Baltimore Ravens, aligning on hospitality and fan experience strategy.
• Develop deep knowledge of stadium operations, including venue layout, technology, and guest flow.
• Deliver strategic recommendations that improve guest satisfaction, operational performance, and profitability.

• Analytics & Reporting: Design and implement pricing, product mix, placement, and promotion strategies for concessions and premium spaces.
• Create and maintain dashboards, reports, heat maps, and presentations that inform operator and partner decisions.
• Present post-event performance reviews, articulating insights and opportunities for future events.
• Analyze survey data, including NFL Voice of the Fan feedback, to identify trends and actionable insights.
• Measure sponsorship performance and share relevant insights with Ravens leadership.

• Innovation & Operational Optimization: Leverage AI, consumer insights, and emerging technologies to advance hospitality excellence.
• Analyze labor models, cost of sales, and other financial metrics to identify efficiency opportunities.
• Manage or execute ad-hoc analytical projects supporting business priorities.

• Management Opportunity: Manage a junior analytics resource to support ongoing reporting and a team of gameday interns that support the concessions experience.

This role will require on-site work at M&T Bank Stadium in Baltimore, MD, with 1-2 days per week at the Ravens team’s offices in Owings Mills, MD.…