Program Support Analyst

Program Support Analyst

Job Code: 2026:

Location:

Aberdeen Proving Ground, MD

FT/PT Status:
Full Time

Business Sector:
Facilities Management and Operations

The Program Support Analyst is responsible for planning, coordinating, monitoring, and evaluating complex program activities in support of mission‑critical government operations. This position provides strategic and operational support to program leadership through independent analysis, process improvement initiatives, compliance oversight, resource coordination, and project execution. The incumbent exercises considerable discretion and independent judgment in interpreting requirements, developing solutions, resolving operational challenges, and advising management on program performance, risks, and opportunities for improvement.

• Serves as a principal advisor to program leadership on operational, administrative, and compliance‑related matters
• Leads the planning, coordination, execution, and monitoring of multiple projects and initiatives supporting program objectives
• Develops and implements processes, procedures, and operational controls to improve efficiency, effectiveness, and compliance
• Evaluates existing business processes and recommends improvements to enhance productivity and mission performance
• Independently evaluates program performance metrics and recommends corrective actions, process improvements, and strategic initiatives
• Coordinates cross‑functional efforts among government customers, subcontractors, and internal stakeholders to achieve program goals
• Provides leadership and guidance to project support personnel and serves as a resource for resolving complex operational issues
• Represents the program in meetings, working groups, inspections, audits, and customer engagements
• Assists with oversight of compliance with contractual requirements, government regulations, and program procedures
• Conducts assessments of operational processes and internal controls to identify risks and develop mitigation strategies
• Reviews findings from operational audits, inspections, inventories, surveys, and assessments and develops recommendations for leadership action
• Tracks program milestones, deliverables, corrective actions, and performance measures to ensure successful execution
• Develops and maintains dashboards, metrics, reports, and presentations for senior management and customer review
• Analyzes operational, financial, staffing, and organizational performance data to identify trends and support informed decision‑making
• Provides recommendations to leadership regarding resource allocation, staffing requirements, and operational priorities
• Develops project schedules, implementation plans, resource forecasts, and operational strategies
• Leads special projects requiring independent research, analysis, and problem‑solving
• Oversees property accountability, inventory management, and asset tracking programs to ensure compliance and accuracy
• Reviews asset utilization and inventory controls and recommends improvements to accountability processes
• Coordinates employee travel requirements and ensures compliance with company and government travel regulations
• Establishes and maintains effective working relationships with government representatives, senior management, customers, and employees
• Facilitates meetings, develops agendas, leads discussions, tracks action items, and ensures completion of assigned tasks
• Prepares and delivers briefings, reports, presentations, and recommendations to senior leadership and customers
• Serves as a primary point of contact for assigned projects and operational initiatives
• Leads and participates in continuous improvement initiatives
• Supports training, development, and delivery activities
• Performs other duties as required

• Bachelor's degree in business administration or another related field; equivalent experience may be substituted for educational requirement
• Two (2) to five (5) years of experience supporting programs, projects, operations, administration, logistics, or related functional areas
• Demonstrated ability to organize, prioritize, and manage multiple assignments simultaneously while…