Senior Product Manager

Company Description

At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.

Our employees are integral to the company’s success and impact countless people's lives, safety, and well‑being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.

Reporting directly to the Director of Product Management, you will be the primary driver of product strategy for our cloud-based and on‑premises notification solutions. Unlike a traditional analyst role, you will hold ultimate accountability for the "Why," "What," and "When" of the product. You will lead the transition from identifying requirements to defining market‑winning strategies, managing the entire product lifecycle from discovery to sunset.

This is an office based role and requires reporting to our HQ in Baltimore daily.

• Define and promote the long‑term product roadmap for our SaaS, on‑premises, IP‑based audio and notification solutions and services, ensuring alignment with global market trends.
• Lead the end‑to‑end product lifecycle, including market opportunity assessment, business case development, and go‑to‑market execution.
• Act as the final decision‑maker for the product backlog, balancing technical debt, maintenance, and high‑value innovation to maximize ROI.
• Conduct deep‑dive analysis of cloud infrastructure costs, third‑party licensing, and operational overhead to optimize the SaaS platform’s cost‑to‑serve model.
• Collaborate with Executive Leadership, Sales, and Marketing to align product goals with company revenue targets and customer needs.
• Conduct competitive benchmarking and customer advisory board sessions to ensure Alertus remains the industry leader in emergency notification.
• Work closely with Business Analysts, Engineering, and Design leads to ensure technical feasibility meets user‑centric design, overseeing the high‑level SDLC process.
• Define and track key performance indicators (KPIs) to measure product success, adoption rates, and customer satisfaction.
• Act as the subject matter expert for our product lines, representing Alertus at industry conferences and in high‑stakes sales presentations.
• Conduct market research and competitive analysis to identify trends, opportunities, and customer needs.

• Exceptional ability to synthesize complex market data into a clear, actionable product vision.
• Experience in the end‑to‑end management of B2B SaaS and integrated hardware/software solutions.
• Deep understanding of cloud architecture, API integrations, and IP networking; ability to hold high‑level technical discussions with Engineering.
• Advanced proficiency in Agile, Scrum, and Waterfall frameworks.
• Advanced proficiency in Agile methodologies, acting as a mentor to Business Analysts and Product Owners.
• Comprehensive understanding of cloud architecture, on‑premises notification systems, and IP‑based hardware.
• Ability to translate complex technical specifications into intuitive, user‑friendly features that drive customer satisfaction.
• Elite presentation and storytelling skills, with the ability to influence without formal authority across all departments.
• Expert knowledge of Jira, Confluence, and Product Management road mapping software.
• Ability to travel on occasion.

• Bachelor’s Degree in Business, Engineering, Computer Science or related field is required.
• MBA or advanced professional certification (e.g., NPDP, CPM, or CSPO) is highly preferred.
• 5-7+ years of experience in Product Management, with a successful history of launching B2B SaaS or integrated hardware/software products.

• Unlimited Paid Time Off
• Paid Holidays
• 401(k) Retirement Plan
• Medical, Dental, and Vision Plans
• Short‑term Disability, Accident, Hospital, and Cancer Insurance
• Live Near Your Work Home Buying Incentive
• Employee Referral Bonuses
• Flex Scheduling

$80,000 - $120,000 a year

The referenced base salary range represents…