Data Analyst; Administrator III

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees dedicated to positively changing the lives of more than 1 million Marylanders each year. DHS provides economic support, preventive services, and caring for children and adults, and strives to deliver services efficiently while fostering a culture of bold innovation. This is a full-time contractual position.

Location:

Maryland Department of Human Services, Data Office, 25 S. Charles Street, Baltimore, MD 21202

Grade: 18

The main purpose of the position is to collate, organize, analyze, and present or report the department’s performance metrics and indicators for strategic management decisions, enhancing and improving the department’s performances and reporting in compliance with federal and state regulations, laws and policies governing the various programs such as Social Service, Family Investment, and Child Support.

• Utilize Microsoft Power BI and other BI tools (Tableau, Qlik Sense, Looker, Zoho Analytics) to develop interactive dashboards and data visualizations and translate raw data into actionable information for strategic policy decisions, evaluations, and improvements.
• Analyze complex datasets from various sources using statistical tools and use Microsoft Excel and Google Sheets (advanced features such as VLOOKUPs, macros, pivot tables) to identify trends, patterns, and actionable insights.
• Coordinate data extraction and collection from multiple state systems.
• Share these data with programmatic partners and provide information on important strategic objectives as needed.
• Respond to critical data requests from DHS leadership and various stakeholders and partners, including the Governor’s office, Maryland General Assembly, legislative auditors, and relevant federal agencies.

• Education:
  
  Graduation from an accredited high school or possession of a high school equivalency certificate.
• Experience:
  
  Six years of administrative staff or professional work.
• Substitutions: 30 college credit hours per year (up to four years); or a Bachelor’s degree with two years of experience; or a Master’s degree; or U.S. Armed Forces military service as a commissioned officer in staff work related to administration of rules, regulations, policy, procedures, and processes.

• One year of experience with SQL, Athena AWS, QLIK or Quicksight.

• One year experience using BI tools such as Microsoft Power BI, Tableau, Qlik Sense, Looker, or Zoho Analytics to develop interactive dashboards and data visualizations.
• One year experience preparing data reports and responding to critical data requests for executive leadership, legislative bodies, or other external government stakeholders.
• One year experience analyzing complex datasets to identify trends or patterns.

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a valid motor vehicle operator’s license in the State of Maryland.

Contractual employees who work for an agency covered under the State Employee and Retiree Health and Welfare Benefits Program, have a current employment contract and work 30 or more hours a week (or an average of 130 hours per month), may be eligible for subsidized health benefits coverage for themselves and their dependents. The State of Maryland will subsidize 75% of the cost;

employees pay the remaining 25% of premiums for medical and prescription coverage. Employees may also elect to enroll in dental coverage, accidental death and dismemberment insurance, and life insurance, paying the full premium. Leave may be granted at a rate of one hour for every 30 hours worked, not to exceed 40 hours per calendar year.

As an equal opportunity employer, Maryland is committed to recruiting, retaining and promoting employees who reflect the State’s diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country.