Senior Product Manager — Cell Culture Services & Asia Markets; onsite

Work Schedule

Standard (Mon-Fri)

Office

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Thermo Fisher Scientific’s Bioproduction Commercial Development (BCD) team is seeking a Senior Product Manager to lead the end-to-end lifecycle of Cell Culture services, with a focus on emerging technologies and high-growth markets.

This role sits at the intersection of scientific workflows, digital innovation, and commercial strategy, with a focus on accelerating adoption of Thermo Fisher solutions across upstream development and preclinical workflows.

You will operate as a hands‑on product leader—owning Voice of Customer (VOC), defining strategy, leading pilot programs, and driving early deployment of AI/ML‑enabled capabilities. Success in this role requires strong collaboration across global stakeholders, including meaningful engagement with APJ markets and China‑based customers.

This is an onsite position for hire in Hunt Valley, MD, Grand Island, NY or Waltham, MA. Residency within those sites is required. No relocation Assistance provided.

• Own the full product lifecycle from market analysis and VOC through product definition, launch, and continuous optimization for Cell Culture Workflow Services and early AI/analytics capabilities.
• Define product vision, strategy, and multi‑quarter roadmap; establish clear success metrics aligned to business objectives.
• Lead customer‑facing VOC initiatives, develop relationships with key opinion leaders and pilot partners, and translate insights into actionable product requirements.
• Conduct market and competitive analysis; build financial models and forecasts to inform investment and commercial decisions.
• Lead pilots, proofs‑of‑concept, and early deployments of AI/ML‑driven solutions; define KPIs, evaluate outcomes, and scale successful offerings.
• Partner cross‑functionally with R&D, data science, regulatory, commercial, marketing, and services teams to deliver compliant, scalable solutions.
• Drive go‑to‑market execution, including product positioning, sales enablement, marketing collateral, and launch planning.
• Track and report on product KPIs (adoption, pilot conversion, revenue impact, customer satisfaction, forecast accuracy) and proactively manage risks.
• Coordinate releases and pilot activities across global sites, including Grand Island, Hunt Valley, and regional BDCs.

• Delivery against roadmap milestones and speed from insight → pilot → scale.
• Product adoption, revenue contribution, and forecast accuracy.
• Customer advocacy and satisfaction (NPS and qualitative VOC).
• Effectiveness of go‑to‑market execution and sales enablement impact.

• A strategic yet hands‑on product leader who can balance long‑term vision with executional rigor.
• Fluent in cell culture workflows with the ability to translate complex customer needs into differentiated product solutions.
• Experienced in working with R&D and data science teams to define and evaluate AI/ML‑driven MVPs.
• Commercially minded, with strong capabilities in pricing, financial modeling, and go‑to‑market strategy.
• A highly effective communicator with the ability to influence across senior leadership and global, matrixed teams.
• Comfortable operating in global environments, with exposure to APJ markets and customer engagement across China.

• Advanced degree with five years of experience, or Bachelor’s degree with eight years of experience in product management, marketing, or related commercial roles in the life sciences industry.
• Preferred industry experience in Life Sciences, Biotech, or Biopharma.
• Preferred field of study:
  Life…