Senior Records & Registration Coordinator

Job Title

Senior Records & Registration Coordinator

Worcester

Registrar

Worcester Polytechnic Institute - WPI

The Senior Records & Registration Coordinator is responsible for creating and managing records for several special populations, including exchange, consortium, non‑degree, and independent studies. The role coordinates project registrations, records completion of degree requirements, and provides support to students, faculty, and staff regarding the three required undergraduate projects:
Interactive Qualifying Project (IQP), Major Qualifying Project (MQP), and Humanities and Arts Seminar or Practicum (HU 3900/3910). The coordinator also handles communications with the Global Experience Office, manages Veterans Affairs certification responsibilities, and serves as secondary contact for work‑study students.

• Support students, faculty, and staff with all aspects of the three required undergraduate projects (IQP, MQP, HU 3900/3910).
• Maintain in‑depth knowledge of the WPI eProjects system, the student information system, and related policies.
• Register all Humanities and Arts projects and create and register IQPs and MQPs throughout the academic year.
• Record completion of degree requirements (CDRs) for these projects.
• Communicate with the Global Experience Office regarding Project Center IQP rosters.
• Provide credit registration information to students and project advisors.
• Suggest procedural enhancements and recommend changes related to undergraduate project processes.
• Assist students and faculty with inquiries by answering phone calls, replying to email tickets, and providing backup counter support.
• Assist with add/drop during the beginning of terms.
• Assist non‑degree and HECCMA (Higher Education Consortium of Central Massachusetts) students by registering forms for outgoing WPI students and incoming students from partnering universities.
• Review and create non‑degree registration forms.
• Support independent study students by reviewing submitted forms, creating independent studies in Workday, and registering them to the Workday system.
• Communicate with the Robotics Engineering and Biomedical Engineering departments for independent study approvals.
• Maintain VA certification status and provide backup to the primary VA certifying official.
• Perform all other duties and responsibilities assigned or directed by the supervisor.

• Associate degree required;
  Bachelor’s degree preferred.
• Two years of experience with student information systems;
  Workday experience preferred.
• Previous experience within an academic records environment or equivalent experience preferred.

Hourly rate up to $24 per hour, depending on experience, for a full‑time schedule of 37.5 hours per week.

WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.