Process Improvement Specialist - Columbia, MD
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-07-31
Listing for:
ROHDE & SCHWARZ GmbH & Co. KG
Full Time
position Listed on 2026-07-31
Job specializations:
-
Business
Business Analyst, Operations Management, Business Systems & Technology Analysis
Job Description & How to Apply Below
- Audit current unwritten, informal workflows by interviewing teams to extract and capture institutional knowledge.
- Design and document foundational processes, workflows, and swim lane diagrams across the sales-to-delivery and operations lifecycle.
- Establish clear boundaries, responsibilities, and data handoff requirements between Sales, Engineering, Program Management, Service, and execution teams.
- Create the company standardized templates, project intake forms, and Standard Operating Procedures (SOPs).
- Set up and maintain a user-friendly process library or knowledge base to ensure a single source of truth for the company.
- Educate, coach, and support team members through the transition from informal habits to newly structured workflows.
- Define and introduce the company3s first foundational KPIs to track pipeline velocity, engineering timelines, and project health.
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