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Aftermarket Strategy Manager

Job in Baltimore, Anne Arundel County, Maryland, 21203, USA
Listing for: ST Engineering North America
Full Time position
Listed on 2026-08-05
Job specializations:
  • Business
    Operations Management
Job Description & How to Apply Below
Who YOU are and what YOU can become

The Manager, Aftermarket Strategy is responsible for developing, evaluating, and executing strategic initiatives that maximize long‑term revenue, profitability, and customer value within the aftermarket business. This role partners closely with program management, customer support, product support, spares, supply chain, and finance teams to define growth opportunities, optimize service offerings, and strengthen the competitive positioning of aftermarket products and solutions.

Who WE are and where WE are going

At ST Engineering MRAS, our employees have amazing opportunities to work on advanced technologies and systems that support thousands of customers and millions of people worldwide every day. From the first flight across the Pacific Ocean to developing highly complex structures for the most popular aircraft in the world, we have come a long way always with a can-do approach to problem solving while delighting customers with our high say-do ratio.

We are looking for people with innovative ideas and the drive to help us grow into the future.

A pioneer in the production and assembly of complex aerostructures including aircraft and rocket components, engine nacelle systems, thrust reversers and advanced composite products, we apply the latest digital technologies and automation in composite design and manufacturing that are second to none. At ST Engineering MRAS, we are also rapidly augmenting our maintenance, repair and overhaul (MRO) capabilities leveraging the company's expanded aircraft nacelle portfolio as well as it's materials and processing expertise.

What YOU will do:

* Lead the creation and deployment of the aftermarket growth strategy across assigned product lines or regions.

* Analyze market trends, competitive intelligence, and customer needs to identify opportunities for new service offerings, pricing strategies, repairs, or lifecycle value propositions.

* Drive business cases for strategic initiatives, including investment modeling, ROI analysis, and scenario planning.

* Support development and refinement of long‑term service agreements, repair programs, spare parts strategies, and digital/service enablement roadmaps.

* Partner with engineering, MRO, supply chain, and commercial teams to ensure alignment of product lifecycle decisions with aftermarket goals.

* Oversee license agreements and related activities.

* Monitor aftermarket performance metrics (sales, margin, attach rate, repair cost, reliability trends) and recommend actions to improve financial and operational outcomes.

* Lead cross-functional projects that improve customer experience, cost competitiveness, and service delivery performance.

* Communicate strategy, insights, and recommendations to senior leadership through clear presentations and data-driven storytelling.

* Support annual and long-range planning activities tied to aftermarket revenue, cost, and strategic priorities.

What YOU must bring to Succeed

* Bachelor's degree in Engineering, Business, Finance, or related field; MBA preferred.

* 10+ years of experience in aftermarket services, product support, strategy, or related functions-preferably in aerospace, industrial equipment, or transportation, or sectors.

* This position involves access to export-controlled technology which requires U.S. Person status or government authorization. A 'U.S. Person,' as defined by 22 C.F.R. §120.62, includes U.S. citizens, U.S. nationals, individuals lawfully admitted for permanent residence (green card holders), and individuals granted asylum or refugee status in the United States. To be considered for this position, you must either be a U.S. Person or fall within a legally recognized export control exception or authorization.

If hired, you will be required to provide valid proof of such status.

Desired Characteristics:

* Strong analytical and financial modeling abilities.

* Demonstrated capability to lead cross-functional initiatives and influence without authority.

* Excellent communication, executive presence, and stakeholder management skills.

* Ability to work in a fast-paced environment and manage multiple priorities.

* Understanding of product…
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