Patient Coordinator

Job Family:

Patient Care Coordinator

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:

We are currently searching for Patient Care Coordinators to support NIH clinical and research programs by coordinating patient-facing and administrative activities that contribute to high-quality care and research operations. The Patient Care Coordinator plays an essential role in ensuring a smooth patient experience while supporting NIH program objectives. These full time, on-site positions are based on the NIH campus in Bethesda, MD or Baltimore, MD.Coordinate

patient-related activities to support efficient and high-quality care delivery

Serve as a liaison between patients, clinical staff, and administrative teams

Assist with scheduling, referrals, follow-ups, and care coordination activities

Support patient intake processes, documentation, and record maintenance

Help ensure patients receive timely information and support throughout their care journey

Track patient interactions and care coordination activities using established systems

Adherent to privacy, confidentiality, and compliance requirements

What You Will Need:

Associate degreeA minimum of ONE (1) year of experience in patient coordination, healthcare administration, and/or clinical support roles

Strong interpersonal and communication skills with a patient-centered approach

Ability to manage sensitive information with discretion and professionalism

Strong organizational skills and attention to detail

Familiarity with healthcare workflows, referrals, or care management processes

Knowledge of healthcare compliance standards (e.g., HIPAA)
Proficiency with electronic health records (EHRs) or similar data systems

Ability to work collaboratively with clinical and administrative teams

Must be able to obtain and maintain a Federal or DoD Public Trust. Candidates must receive approved adjudication of their Public Trust prior to onboarding with Guidehouse. Candidates with an active Public Trust or existing suitability are preferred.

What Would Be Nice To Have:

Bachelor’s degree preferred

Experience supporting diverse or complex patient populations

Bilingual or multilingual communication skills

The annual salary range for this position is $56,000.00-$94,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Parental Leave
401(k) Retirement Plan Group Term Life and Travel Assistance Voluntary Life and AD&D Insurance Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities Employee Referral Program Corporate Sponsored Events & Community  annual membership

Employee Assistance Program Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and  protection, etc.)Position may be eligible for a discretionary variable incentive bonus

About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

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