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Global Vendor Strategy & Operations Leader

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Affirm
Full Time position
Listed on 2026-08-28
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 255000 - 335000 USD Yearly USD 255000.00 335000.00 YEAR
Job Description & How to Apply Below

Affirm is seeking a senior leader to direct the Vendor Strategy & Operations for its global servicing network. You will own vendor strategy, performance, and outcomes across the BPO program, partnering with product, engineering, and risk teams to drive customer-centric, data-driven operations at scale.

The role emphasizes governance, cost-to-serve optimization, and a culture of experimentation using AI and automation to transform how we serve customers through a global vendor network.

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