Assistant Rental Coordinator, Community Aide; NCS; Baltimore Recreation and Parks

Community Aide (Assistant Rental Coordinator)

Salary Range: $15.00- $30.00 Hourly

Starting Pay: $22.00 Hourly

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In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.

This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: (Use the "Apply for this Job" box below)./benefits

Job Summary Baltimore City Department of Recreation & Parks is seeking to hire a Community Aide (Assistant Rental Coordinator).

Assistant Rental Coordinator will serve the Department of Recreation & Parks supporting the Rental Program at Cylburn Arboretum and the Rawlings Conservatory under the guidance of the Rental Coordinator.

Essential Functions

• Sales, coordination and contracts for rentals and special events; provide facility tours.
• Make and/or take potential customer calls, and sell event spaces, rooms, tables, chairs, and other equipment
• Follow all standard policies and procedures in handling reservations. Meet with clients to discuss their requirements for the event, such as number of guests, appropriate size of room and costs and prepare proposals as needed.
• Direct, coordinate and arrange for meetings and special events of various sizes.
• Work with day and evening groups and banquet businesses including weddings, rehearsal dinners, luncheons, dinners, receptions, dances, anniversary events, business and club meetings, family reunions, holiday parties and all meeting functions.
• Supervise event staff during events to ensure the quality of service for every event; including scheduling of event staff in advance.
• Serve as the primary contact between contractors, clients, organizers and organizations to ensure smooth execution of all functions supporting the programs and events.
• Attend to any problems or challenges that may arise during an event or any complaints concerning services provided promptly and to the client's satisfaction; prepare reports as needed.
• Ensure safety of clients, vendors, and guests; address issues as they arise. Assist with coordination of annual marketing event(s) for venues. Manage/oversee social media accounts.

Minimum Qualifications

• Must be available to work evenings and weekends.
• Must possess the ability to deal with the public in a courteous manner, use independent judgment in certain situations, think and act quickly in an emergency. Must be able to pass a drug and alcohol test.
• Must be at least 18 years of age and have reliable transportation – a valid noncommercial Class C motor vehicle operator's license is required.
• Must have above average oral and written communication skills and be comfortable providing customer service and interacting with people.
• Associate degree and 3 years planning special events. 5 years of experience planning weddings or special events may substitute for degree requirements.

OR

Equivalency Notes:
Have an equivalent combination of education and experience.

Licenses, Registrations, and Certificates:
Have a valid Maryland Class C Noncommercial driver's license or an equivalent driver's license and be eligible to obtain a Baltimore City driver's permit . PROVISIONAL DRIVER'S LICENSES ARE NOT ACCEPTABLE.

NOTE:

YOU MUST UPLOAD A COPY OF YOUR VALID DRIVER'S LICENSE WITH THE APPLICATION AT THE TIME OF APPLYING.

Additional Information

Background Check Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation All persons, including current City employees, selected for this position must complete a 6-MONTH mandatory probation.

Financial Disclosure This position is required to complete a Financial Disclosure pursuant to…