Product Operations & Testing Coordinator

Position Overview

We are seeking a Product Operations & Testing Coordinator to lead our product testing and safety compliance operations. This role is responsible for ensuring all products meet safety, regulatory, and quality standards while overseeing the end-to-end purchase order process from purchase order through warehouse receipt.

The ideal candidate will bring strong expertise in compliance, vendor management, and product testing, while driving efficiency, cost optimization, and continuous improvement across operations.

• Oversee all product testing requirements, ensuring compliance with safety regulations and company standards
• Coordinate testing submissions, documentation, and approvals with external labs
• Approve sampling and testing quotations, ensuring accuracy
• Partner with buyers and labs to resolve testing failures and address evolving regulatory requirements
• Solely maintain accurate testing records and support ongoing compliance initiatives

• Set up new product SKU’s to support Assortment Planning in conjunction with Planners and Buyers
• Ensure integrity of product information systemwide, via SKU setup and maintenance
• Create, submit, & manage PO’s to supply partners, ensuring production is completed on time. Track open purchase orders, ETDs, and shipment timelines to ensure on-time and accurate delivery

• Maintain strong relationships with vendors

• Track sailing and arrival dates and manage import dashboards for visibility
• Support inventory planning to meet margin and in-stock objectives

• Identify and implement process improvements across item set-up and management
• Stay informed on global trade regulations.
• Support vendor compliance standards and explore cost-saving initiatives

• 2-4 years of experience in product testing, purchasing, import operations, or supply chain management
• Experience with product testing, compliance, and regulatory standards (CPSC, customs, etc.)
• Strong negotiation and vendor management skills
• Proficiency in ERP systems and reporting tools (SAGE, Salesforce, or similar preferred)
• Excellent organizational and project management skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Attention to detail and compliance focus
• Strong communication and collaboration skills
• Proactive problem-solving and decision-making
• Ability to drive process improvements and operational efficiency
• Business acumen with a focus on cost control and margin optimization
• This is an on-site position based at either our Cockeysville, MD
  , or our Olathe, KS office
  .
• Medical insurance
• Paid Time Off (PTO) and paid sick leave provided in accordance with Maryland requirements