Dementia Resource Manager
Listed on 2026-09-18
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Business
Regulatory Compliance Specialist, Administrative Management, Operations Management
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Dementia Resource ManagerFull Time Community Health Baltimore, MD, US
3 days ago Requisition
Salary Range: $90,000.00 To $95,000.00 Annually
Dementia Resource Manager
Full-Time Days, Monday - Friday
Keswick is located in Baltimore, MD. We are seeking dedicated, caring team members willing and able to commit to our workplace values:
Connection, Empathy, Inclusion, and Advocacy!
The Dementia Resource Manager in this role is responsible for the programs and services associated with Keswick's Cognitive and Caregiver Resource Center. The manager oversees daily operations, including service navigation, development, facilitation of dementia education, and engagement with the Keswick campus and the local community.
Why Choose Keswick?
Keswick is a not-for-profit aging services organization dedicated to improving the experience of aging, together. With over 140 years of expertise, we have become a trusted leader in providing compassionate services for older adults in our community.
Keswick employees are part of a compassionate and award-winning team, working together to deliver top care to the people of Baltimore. When you join our team, you can expect:
- Health and prescription coverage with lower-than-average deductibles and copays
- Dental and vision benefits
- Free short- and long-term disability coverage
- Employer-paid Life and AD&D Insurance for full-time employees (optional supplemental life insurance)
- 401(k) program with employer matching up to 6%
- Generous vacation, sick, and holiday pay with an option to "cash out" unused vacation hours
- MTA discounted bus passes
- Teladoc
- Free 24-hour access to a physician - Employee Assistance Program with a variety of free services
- Employee Recognition Program
- Free access to our Employee Wellness Program , such as Zumba and Pilates
What is required for the Dementia Resource Manager position?
- Bachelor's degree required in gerontology, aging services, or a closely related human services field
- PREFER:
Current certification as a CTRS or ADC - PREFER:
Current certification(s) in dementia-related curriculum and training - PREFER: 3+ years of related work experience with older adults and/or service navigation
- PREFER: 3+ years of related work experience with people with dementia/cognitive impairment
What will I do as a Dementia Resource Manager with Keswick?
- Plan, direct, organize, and manage the day-to-day operations and programs of the Resource Center in response to facilitator needs, classroom preparation, technology needs, and reporting, including direct oversight of the space when utilized by other campus departments or community groups.
- Manage budgetary spending and revenue directly related to the Resource Center in coordination with the overall community health goals.
- Independently manage and make decisions to ensure the safety of participants/clients within the space and to maintain operational effectiveness as it impacts the entire organization’s function.
- Develop and implement organization-wide policies and procedures related to the resource center and its operations, both onsite and offsite.
- Direct and independent supervision of ancillary staff and contracted facilitators serving the cognitive and caregiver resource center and programs.
- Coordinate with the Volunteer Services Manager to identify volunteers’/interns' skill sets to assist in the Resource Center and directly supervise their work as assigned.
- Develop and deliver current, evidence-based education about AD/ADRD and cognitive well-being (in-person, virtually, and at off-site locations) in collaboration with the Director of Education and Engagement.
- Deliver dementia training to…
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