Water Mitigation Crew Chief
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-07-17
Listing for:
SERVPRO of Crofton/Odenton/Severn
Full Time
position Listed on 2026-07-17
Job specializations:
-
Construction
Emergency Crisis Mgmt/ Disaster Relief, Building Maintenance, Operations Management
Job Description & How to Apply Below
SERVPRO of Crofton/Odenton/Severn is hiring a Crew Chief!
Benefits- Competitive compensation
- Career progression
- Professional development
And more!
As the front-line representative of the SERVPRO® brand, the Crew Chief demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities- Coordinate and perform production processes as scheduled and ensure quality control.
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
- Communicate clear expectations to restoration technicians and supervise their activities.
- Document a detailed and accurate job file to support the services provided.
- Manage labor and consumable item usage on assigned projects.
- Communicate with restoration project manager and office staff on project progress and issues.
- Communicate and follow all OSHA guidelines for job safety.
- Manage assets by protecting and using equipment and materials properly.
- Coach and train restoration technicians.
- Valid driver’s license.
- High school diploma/GED (preferred).
- At least 1 year of experience in cleaning, restoration, or construction.
- IICRC certification a plus, not required.
- Work a weekly rotation of after hours/weekend emergency service calls and monitoring.
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance.
- Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e., crawl spaces, attics).
- Ability to repetitively push/pull/lift/carry objects.
- Ability to work with/around cleaning agents.
- Ability to successfully complete a background check subject to applicable law.
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