Customer Service Representative

Full-Time, starting at $15 per hour.

Hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.

At National Fitness Partners, we transform lives through affordable fitness. We serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

• Growth opportunities – over 90% of our management team started as an entry-level team member.
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.
• Shift-differential pay for select shifts.
• PTO for all employees.
• 401(k) retirement fund with up to 4% employer match.
• Health insurance options including health, dental, vision, family life insurance, and more.
• Basic life insurance & short-term disability 100% company-paid.
• Employee assistance program.
• Free employee Black Card membership, including one free Black Card membership for a direct family member.

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point-of-sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active and new members.
• Provide a clean, sanitized, and safe club environment.

• Entry level

• Full-time

• Other
• Industries:
  Wellness and Fitness Services

Referrals increase your chances of interviewing at National Fitness Partners by 2x.