Member Experience Advocate
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-06-19
Listing for:
Ampcus Inc
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Job Description & How to Apply Below
Ampcus Inc is seeking a Customer Engagement Advocate to join their team in Baltimore, MD. This role focuses on addressing inquiries related to product information, benefits, and claims resolution within a call center environment. Key responsibilities include providing first-level problem resolution, documenting interactions, and maintaining accurate customer records.
Ideal candidates should possess a High School Diploma or GED and a minimum of 3 years in customer service, with call center experience preferred. Strong communication skills and the ability to navigate PCs are essential for this position.
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