Fire Safety Renewal Specialist - Retention & Growth
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-06-19
Listing for:
Arrayo
Full Time
position Listed on 2026-06-19
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Arrayo is looking for a Renewal Coordinator in Baltimore, MD to manage service contracts and customer relationships in the fire alarm, fire protection & security sector. This role focuses on retention, ensuring a minimum of 95% renewal rate, and proactively engaging with clients 120 days prior to renewal.
The ideal candidate will have relevant industry knowledge, strong negotiation skills, and a proactive approach to customer service. Arrayo offers competitive salaries, professional development opportunities, and benefits like paid time off and 401(k) matching.
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