Customer Success Account Manager — SMB & Retention
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-06-21
Listing for:
UPS
Full Time
position Listed on 2026-06-21
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
UPS is seeking a Signature Customer Success Account Manager to support customer satisfaction by managing a territory including Arlington, VA, Silver Spring, MD, and Takoma Park, MD. The role involves engaging with customers, managing multiple accounts, and utilizing data to improve customer experiences.
The ideal candidate will have experience in customer success or support roles, and strong organizational skills to foster customer loyalty. The salary range is $64,680 to $113,220 annually, with various employee benefits available.
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