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Front Desk Lead — Guest Satisfaction

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Crestline Hotels & Resorts
Full Time position
Listed on 2026-06-22
Job specializations:
  • Customer Service/HelpDesk
    Event Manager / Planner, Customer Service Rep
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Front Desk Experience Lead — Guest Satisfaction

Crestline Hotels & Resorts is seeking a Front Desk Supervisor in Baltimore, MD, to lead the front desk operations and ensure high levels of guest service and staff productivity. The successful candidate will manage guest check-in/check-out, handle reservations, and address guest inquiries with professionalism.

This role requires supervisory experience, customer service skills, and basic computer proficiency. Join our team and help create memorable experiences for our guests!

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