Customer Service Representative

Benefits

• Bonus based on performance
• Free uniforms
• Paid time off

Mosquito Joe of Baltimore & Annapolis

Are you organized, dependable, and great with people? Do you enjoy helping customers, solving problems, and being part of a strong team? Mosquito Joe of Baltimore & Annapolis is hiring a Part-Time Customer Service Representative to support our growing business.

This role is ideal for someone who takes pride in great service, communicates professionally, and enjoys making a difference for customers every day. At Mosquito Joe, our mission is to make every customer feel confident, cared for, and excited.

• Managing accounts receivable follow-up and updating payment information
• Following up with new customers after sign up
• Calling customers after resprays or service visits
• Answering customer questions by phone, text, and email
• Supporting other customer service and office tasks as needed

Someone with:

• Friendly, professional, and confident communication skills
• Comfort making outbound service calls and handling customer conversations
• Strong organizational skills and attention to detail
• Reliability, punctuality and self-motivation
• A positive customer-first mindset
• Ability to multitask in a fast-paced environment
• Prior customer service or office experience is preferred.

Grit Prepared and focused, persistent under pressure, able to solve, adapt, and progress, finish strong, and take pride in results.

Outstanding Service Every interaction counts, clear and friendly communication, respect people and property, deliver a consistent and reliable experience, and help customers feel confident, cared for, and excited.

Accountability Own the outcome, keep our promises, resolve issues quickly and thoughtfully, speak honestly, learn and improve.

Teamwork One team with one mission, help each other win, communicate early, and respect teammates.

Safety Protect customers and team, follow the process, never cut corners, care builds trust.

Position:
Part-Time Customer Service Representative

Schedule:

Monday through Friday, 10:00 AM to 2:00 PM (May 2026 to August 2026)

Hours:

20 hours per week
Pay: $18/hr + Performance Bonus

Location:

Glen Burnie, MD

If you enjoy helping people, staying organized, and being part of a winning team, we’d love to hear from you.