PBX Operator - Hotel
Listed on 2026-06-26
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
The Renaissance Baltimore Harborplace Hotel is looking for a PBX Operator to join our wonderful team. In this role, you will manage the hotel’s telephone system and act as a central point of communication by answering, routing, and relaying calls, messages, and guest requests promptly and professionally.
Responsibilities include coordinating wake-up calls, providing general guest information, and communicating with departments such as housekeeping and engineering via phone, radio, and computer systems.
This position handles both internal and external calls to support smooth and efficient guest service and may also assist the front desk as needed. Strong communication and computer skills, along with the ability to stay composed and professional in a fast-paced environment, are essential.
If this sounds like a good fit for you, we want to meet you. Apply today!
Compensation: $17.24 hourly
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