University Museums Coordinator; Historic Houses

Excellent written and verbal communication.

The University Museums Coordinator reports to the Programs & Interpretation Manager and provides overall assistance and security to both historic house museums part of Johns Hopkins University.

• Open and close museum for visitors.
• Greet and interact with visitors.
• Process transactions and track ticket sales and gift shop purchases.
• Assist with program logistics, including parking, setting up/breaking down tables, etc.
• Notify Curator/Registrar of any problems with house or collections.
• Perform general office duties.
• Basic maintenance and troubleshooting.

• Open and close museum.
• Monitor security cameras during public tours.
• Make regular rounds of the museum space and outside grounds.
• Notify Facilities Coordinator of any problems with house or grounds.
• Assist with large crowds, including following large tours through house.
• Assist with program logistics, including parking, setting up/breaking down tables, etc.

• The hired individual will not have a regular schedule and may be called to fill in for absent staff with less than a day's notice.
• It is expected that the individual will be available, as-needed, Fri-Sun and occasional weekdays.

• Strong customer-service skills and a commitment to client satisfaction.
• The ability to maintain a professional, polished presence and demonstrate courtesy, tact, and diplomacy in all interactions.
• Excellent written and verbal communication.

• High School Diploma/GED, with Bachelor's Degree preferred.
• Demonstrated customer service skills and general computer skills. One year experience preferred.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• One year of Museum and retail experience.
• Knowledge of POS systems - a plus.

• Ability to lift, push and pull up to 35 lbs.
• Ability to use stairs

Classified

Title:

Museum Aide

Job Posting Title (Working Title):
University Museums Coordinator (Historic Houses)

Role/Level/Range: ATO 37.5/01/OA

Starting Salary Range: $15.00 - $19.20 HRLY (Commensurate w/exp.)

Employee group:
Casual / On Call

Schedule:

Varies

FLSA Status:
Non-Exempt

Location:

Homewood Campus

Department name:
Historic Houses

Personnel area:
Libraries

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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