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Healthcare Customer Advocate II
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-07-25
Listing for:
CareFirst BlueCross BlueShield
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Care First Blue Cross Blue Shield in Baltimore, MD is seeking a Customer Service Associate to answer member, provider, and broker inquiries in a call center. You will explain benefits, resolve claims, and assist with eligibility and billing questions.
You will use knowledge of products and policies to educate customers, document interactions, and support digital and self-service applications while delivering courteous service.
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