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Airport Customer Experience Leader
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-07-30
Listing for:
American Airlines
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Travel Industry
Job Description & How to Apply Below
American Airlines is seeking a Customer Service Manager for the Airport Customer Experience in Baltimore, MD. The role leads frontline teams, drives operational excellence and ensures a safe, reliable operation while delivering elevated customer service to our passengers.
Applicants should have a high school diploma, with preferred airport customer service experience and leadership background. The position includes comprehensive benefits and a focus on team development.
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