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Impactful Public Services Call Center Agent I
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-01
Listing for:
City of Baltimore
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Bilingual -
Government
Bilingual
Job Description & How to Apply Below
City of Baltimore is seeking a Call Center Agent I to handle calls from the public requesting government services and non-emergency police information. The role involves processing calls, preparing police reports, and working with moderate supervision on a rotating schedule.
Candidates must graduate high school or have a GED, with at least one year in a call center or two years in a call center environment.
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