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Public Service Call Center Agent I
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-02
Listing for:
Mayor and City Council of Baltimore
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Job Description & How to Apply Below
The Mayor and City Council of Baltimore is hiring a Call Center Agent I to handle public inquiries and police-related calls. You will process information, enter data, and prepare basic reports with guidance from a supervisor. A rotating shift includes weekends and holidays.
Candidates must have a high school diploma or GED and demonstrate clear English communication, accurate data entry, and professional public interaction. This role requires composure under pressure in an office setting.
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