Practice Communications Coordinator (Hybrid Call Center
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-08
Listing for:
Mercy Medical Center, Inc.
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Mercy Medical Center, Inc. in Baltimore, MD is hiring a Call Center Operator (Practice Communications Coordinator) to be the first point of contact for patients and support the patient experience.
You will handle scheduling, message taking, Rx refill requests, and provide information on physicians and directions. The role emphasizes high-quality customer service, teamwork, and the ability to multi-task in a medical office environment.
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