Virtual Enrollment & Student Services Specialist
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-13
Listing for:
The Chronicle Of Higher Education, Inc.
Apprenticeship/Internship
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, CRM Systems & Management, Call Center / Support
Job Description & How to Apply Below
CCBC is seeking an enrollment specialist to provide friendly, patient frontline call center, chat, and email support for students and the college community. You will use Banner SIS, Element
451 CRM, and queue systems to guide applicants from admission through enrollment, balancing accuracy with warm service.
Responsibilities include handling high call volumes, processing enrollment paperwork, updating records, advising on financial aid, and coordinating with multiple offices to ensure a smooth
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