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Member Experience Specialist I (Hybrid
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-13
Listing for:
Johns Hopkins Credit Union
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Johns Hopkins Credit Union seeks a Member Service Center Representative I to deliver hospitality-driven service across virtual and digital channels. You will actively listen to member needs, resolve inquiries, educate on products, and promote digital solutions while building trust and supporting financial well-being.
In this hybrid role, you’ll collaborate with teams to ensure a seamless member experience and maintain compliance with policies.
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