Onsite Customer Success Team Lead; OMS
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-24
Listing for:
Carlisle
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Carlisle Architectural Metals (CAM) in Maryland seeks a Customer Success Team Lead to provide hands-on, day-to-day leadership for 5–8 Order Management Specialists at our MD manufacturing facility. This is a true player-coach role, onsite in the customer service bullpen alongside your team, delivering real-time leadership, coaching, and problem solving.
Responsibilities include managing daily workflow and a small customer territory, entering and managing orders, serving as the first line of
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