More jobs:
Lead Patient Services & Guest Experience
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-09-04
Listing for:
Johns Hopkins Hospital
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Johns Hopkins Hospital in Baltimore, MD is seeking a Guest Services Supervisor to lead the department's guest services team, assist management, and ensure smooth daily operations. You will train, evaluate staff, schedule shifts, and provide information about hospital services to patients, visitors, and families, while offering emotional support during crises.
The role requires at least a high school diploma, 3+ years healthcare customer service experience, and 2+ years of supervision.
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