Dental Front Desk Coordinator

Overview

White Marsh Family Dentistry is now seeking an experienced Part Time Dental Front Desk Coordinator in Baltimore, Maryland
. As a Part Time Dental Front Desk Coordinator
, join a collaborative team of clinical, business and operations professionals. This is a part-time role with a focus on front desk coordination within a dental practice.

Part Time Schedule
2 Days per week
Monday and Wednesday, 8:00am – 5:00pm, 1 hour lunch break
Flexible to discuss days if needed

This position is ideal for a team member seeking additional work-life balance while remaining in the dental industry. The ideal candidate is cross-trained as a Dental Assistant & Front Office, with an MD Radiology license and front office experience in accounts receivable, insurance billing and claims processing.

• Welcome and greet patients for positive first impressions
• Treatment coordinating and presentations to patients
• Patient check-in/check-out and coordinating patient payments
• Insurance verification
• Answering incoming calls and managing voicemails
• Scheduling and confirming appointments
• Treatment plan preparation and presentation
• Confirming patient information and gathering needed documentation
• Managing the flow of provider schedules
• Patient & Partner Practice Communications
• Collaborate with the front office and clinical teams to ensure efficient operations

• High school diploma required
• 2 or more years dental front office experience
• Cross trained as a Dental Assistant & Front Office; MD Radiology license required
• Front office experience specific to AR, Insurance billing and claims processing
• Experience with insurance verification, payment posting, treatment preparation and presentation
• Experience with dental practice software, Denticon preferred
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Ability to collaborate with a team
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.
• Familiarity with HIPAA and OSHA compliance

• Competitive hourly pay
• Monthly employee incentive program – opportunity to earn extra money and have fun with the team
• 401K
• Part-time hours with a great schedule for work/life balance
• Supportive, collaborative team atmosphere
• Welcoming, friendly work environment where your input matters
• Patient-centric community approach with commitment to excellent care
• Opportunity for career growth and development
• Strong business and operational support to focus on patient care
• Employee Assistance Program (EAP) for employees and their households