Success Mentor; Bilingual- Spanish

Job Description

The Y seeks a dedicated, entry-level professional to support the academic and personal development of students in school settings. The Success Mentor manages a caseload of students, builds meaningful relationships, and collaborates with school staff to enhance student engagement, attendance, and overall success.

• Apply child safety and risk management policies consistently to ensure a safe environment for all students
• Conduct parent/child enrollments at home or school, providing program orientation, safety education, and referrals as needed
• Monitor student attendance, engagement, and progress; provide guidance and coaching to improve outcomes
• Build and sustain trusting relationships with students and families to support mentoring success
• Partner with teachers, counselors, administrators, and community organizations to provide guidance and support
• Develop and implement strategies to enhance student engagement and academic success
• Provide timely reports and recommendations to program leadership based on student interactions and assessments
• Other duties as assigned

• Meet with assigned students to provide guidance, mentoring, and support
• Observe and assess student engagement, attendance, and academic progress
• Communicate regularly with school staff, families, and Y leadership regarding student needs and program updates
• Provide coaching and problem-solving support to help students overcome challenges
• Coordinate with community partners to connect students and families to resources
• Attend staff meetings, trainings, and professional development sessions
• Maintain a safe, supportive, and positive environment for all students

• Minimum of a high school diploma or equivalent (Bachelor’s degree preferred)
• At least two years of experience in human services, education, mentoring, or a related field
• Prior experience working with children and adults in diverse, multicultural environments
• Familiarity with mentoring, teaching, or youth development programs preferred
• Bilingual, Spanish, strongly preferred.

• Strong oral and written communication skills
• Ability to understand and be patient with students’ challenges, maintaining confidentiality
• Strong collaboration skills with colleagues, school staff, and community partners
• Demonstrated ability to problem-solve using data, identify issues, and implement effective solutions
• Excellent organizational and time management skills with the ability to manage multiple tasks
• Proficiency in Microsoft Office (Word, Outlook, Excel) and Google Suite

All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment.

Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.