Admissions Specialist

Position Details

Position Title:

Admissions Specialist

FLSA:
Non-Exempt

Part Time

Hours Per Week: 25

Work Schedule:

Monday - Friday, evenings and some Saturdays

Position Salary Range: $25

The Admissions Specialist is responsible for assisting with the management of the application process for prospective students applying to Howard Community College. This part‑time position focuses on providing exceptional customer service, guiding applicants through the admission requirements, and ensuring the accurate and timely processing of applications.

Additionally, the Admissions Specialist is responsible for the oversight and processing of applications for admission to the college, managing multiple tasks involving importing, scanning and data entry of applicant documents utilizing the client relationship management system (CRM) and student information system (SIS). Ensures that all required application documents are received and maintained in the student's record. This role functions as a part of a team and is the behind‑the‑scenes support of student admission documents and processes.

• Review and process applications for general admissions and special admissions programs, including nursing and allied health, ensuring completeness and compliance with program requirements.
• Provide front‑line support with the Howard Hub, assisting students with admissions questions, next steps and general enrollment processes.
• Processes and maintains caseload of admissions applications and creates new student records including and not limited to, dual enrolled, traditional, international, immigrant and honors applications as needed.
• Verify transcripts, prerequisites, and supporting documents. Enter and update applicant information in the college's admissions system accurately.
• Serve as a welcoming first point of contact for new and prospective students, delivering high‑quality customer service in person, virtually, by phone, email and live chat as needed.
• Assist students with navigating the online application system and resolving any technical issues.
• Maintains and updates accurate applicant records and files along with collected student information using the college's client‑relationship management (CRM) system and the student information system (SIS); creates and submits reports.
• Reviews necessary documents for various application requirements, including test scores, letters of recommendation, essays, and residency and financial documents. Follows up with applicants regarding their admissions status.
• Scans and documents application materials, including documents received through mail, email or digitally.
• Work closely with the Nursing and Allied Health departments to stay informed about program requirements and admission criteria.
• Coordinate with the Office of Admissions to align application processes with institutional policies.
• Communicate application statuses and decisions to applicants in a timely manner.
• Maintain accurate records of applicant data and generate reports as requested.
• Track application trends and provide feedback to the Associate Director of Admissions.
• Assist with information sessions, open houses, and orientation events for prospective students.
• Prepare application materials and presentations as needed.
• Accurately and securely processes all incoming transcripts and utilizes system workflows to move transcripts, and other student documents, for record updates.
• Maintains confidentiality and security of student information and records compliance with laws and policies.
• Attends all appropriate conferences, workshops, meetings, and participates in other professional development opportunities.
• Resolves problems related to areas of responsibility.
• Attends staff development activities and updates skills as required and as necessary.
• Performs other duties as assigned

Associate's degree

1 year

Associates degree or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job. All degrees must be from a recognized institutional accreditor. Outstanding technology skills preferred.…