Baltimore Program Manager

This role begins on July 27th, 2026.

Program Managers (PMs) will facilitate high-impact relationships between 80-100 mentee/mentor pairs by leveraging iMentor’s programmatic model to deepen pair relationships and help mentors guide mentees toward the goal of developing a robust post‑secondary plan by high school graduation and supporting a successful transition into a post‑secondary pathway. PMs will work with mentors (adult‑volunteers) to position them as a “go‑to” resource for their mentee and provide individual coaching to ensure pair growth.

Reporting to the Program Director, PMs will facilitate weekly classroom sessions for mentees, lead monthly pair events, and provide individualized support for pairs. They will help develop a strong partnership at their school site and contribute to iMentor’s impact in the post‑secondary success landscape.

The ideal candidate will have two (2) + years of professional experience. They will have experience working with high‑school aged youth, understanding or interest in the post‑secondary landscape and an interest in or experience working with adult volunteers. They will believe deeply in mentoring as a tool for youth success and be confident that, with the right support, a caring, committed adult can build a relationship with a student and support their post‑secondary journey.

The candidate most closely aligned with the iMentor vision believes that every student deserves a champion and a chance to have a fulfilling post‑secondary experience that leads to a financially stable career.

• Match mentors and mentees at the beginning of each program cycle
• Provide cohort‑level and individualized coaching for mentors to better support and build relationships with their mentees
• Lead targeted case‑management support for pairs to ensure they meet programmatic outcomes and participation requirements
• Use data to determine which pairs may need additional support or program interventions
• Utilize iMentor’s online platform to document pair support notes and troubleshoot struggling pairs with supervisor
• Create and coordinate in‑person meeting opportunities for pairs to increase program participation

• Lead multiple classroom sessions per week for mentees at partner school locations
• Ensure mentees and mentors exchange deep and meaningful correspondence on a weekly basis via iMentor’s technology platform
• Plan and manage monthly events at school site
• Promote and facilitate mentor‑training
• Work with manager and Associate Director of High School Partnerships to develop deep partnerships with school staff and administrators to support programmatic/curricular outcomes

• Work closely with partner school and internal teams to align on post‑secondary goals and support strategies for students and mentors
• Document all support provided and maintain high quality, timely notes on progress of all pairs
• Use class sessions and events to build college and career aspiration and help them navigate the post‑secondary preparation process
• Providing cohort‑level and individual support to mentors so that pairs identify and realize post‑secondary goals

• Communicate weekly with mentors via email
• Track weekly class attendance and monthly event attendance
• Attend weekly Grade Team Meeting and monthly program team and regional team meetings (in person/each week)
• Attend ongoing Program Manager trainings
• Comply with all iMentor safety policies (consent forms, safety escalation protocol, logging safety notes/incidents, monitoring pair communication)
• Event planning including mentor recruitment events
• Other role aligned duties as assigned by supervising manager

• This is a school-based role with 3‑4 days per week in schools and 4 days per month in office
• Willing and able to work 3‑5 evenings per month
• Able to travel throughout the region to staff events and trainings on some weeknights (transportation not provided)
• This position begins on July 27th, 2024

• Two (2) + years of professional experience in youth…