Technical Assistance Specialist​/Early Childhood Coach

POSITION SUMMARY

The GOFCC Coach / Technical Assistance Specialist plays a critical role in expanding access to high-quality child care by supporting individuals through the entire journey of becoming licensed Family Child Care (FCC) providers. This position requires a hands‑on, relationship‑driven coach who can guide participants from interest to licensure with urgency, accountability, and care. The Technical Assistance Specialist works directly with participants to:

• Navigate the Office of Child Care Family Child Care (FCC) licensing process
• Build sustainable family child care businesses
• Achieve participation in Maryland EXCELS
• Successfully launch and operate high-quality programs

• Provide end‑to‑end coaching from application to licensure
• Monitor progress and hold participants accountable to timelines
• Guide participants in building sustainable Family Child Care businesses
• Facilitate interactive workshops and trainings (both in person and virtual)
• Conduct community outreach and info sessions to recruit participants
• Build relationships with community organizations and partners
• Represent GOFCC at events, meetings, and community spaces
• Serve as a liaison with the Office of Child Care
• Collaborate with community partners
• Maintain strong, trust‑based relationships with participants
• Travel to participants’ homes for coaching sessions
• Accurately document work in the MCCRN data system
• Track participant progress toward:
  Licensure, Training completion, Maryland EXCELS participation
• Support newly licensed providers with quality initiatives including Maryland EXCELS

• Bachelor’s degree in Early Childhood Education, Child Development, or related field
• OR equivalent combination of education and experience
• Completion of: 45‑hour Child Development course; 45‑hour Curriculum (Infant/Toddler, Preschool, or School‑Age)

5 years’ experience in early childhood education program, licensed child care (center and/or family child care), school‑age child care, Head Start/Early Head Start, or PreK education setting

• Strong verbal, writing, and organizational skills.
• Strong database skills.
• Knowledge of Maryland child care delivery system.
• Ability to communicate effectively with child care providers, peers and other professionals.
• Ability to represent BCCCRC as appropriate in the community.
• Knowledge of software operation including Microsoft Word, Canva, PowerPoint and Outlook.
• Ability to work independently and travel throughout Baltimore City.

While normal business hours are 8:00/9:00 a.m. to 5:00 p.m. (depending on time of arrival). This position requires some evening and Saturday hours to facilitate professional development classes. Work hours will be adjusted to maintain a 35‑hour work week.

Other: This position requires a personal vehicle, a valid driver’s license, and a current car insurance policy.