Admissions Recruiter; Student Counselor Associate

Job Description

The University of Maryland, Baltimore School of Nursing is currently seeking an Admissions Recruiter (Student Counselor Associate).

This position reports to the Office of Admissions within the Office of Student and Academic Services. Under the direct supervisor, the incumbent in this position supports and executes strategic recruitment initiatives by managing in-state and out-of-state recruitment; conducting information sessions; representing Admissions at recruiting and outreach events and counseling prospective students.

Benefits:
Exempt Regular

UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of. This position participates in a retirement program that must be selected and is effective on your date of hire. Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance;

professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

• Approves transfer credit evaluations as appropriate.
• Provides guidance to prospective and current students regarding educational planning, career goals, and available university resources.
• Executes recruitment and outreach strategies to support enrollment goals across undergraduate and graduate nursing programs.
• Develops and maintains relationships with academic institutions, healthcare organizations, and community partners to strengthen recruitment pipelines.
• Represents the School of Nursing at on-campus and off-campus recruitment events, including occasional evening and weekend programs.
• Manages prospective student engagement throughout the admissions funnel, including inquiry generation, applicant follow-up, and enrollment conversion.
• Communicates with prospective students via telephone, email, virtual platforms, social media, and in-person interactions to support the admissions and enrollment process.
• Utilizes CRM systems (e.g., Ellucian Recruit or similar platforms) to track prospective student engagement, manage communications, and monitor recruitment activity.
• Analyzes recruitment data and trends to inform outreach strategies and improve conversion rates across the admissions funnel.

Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties as assigned. Specific duties and responsibilities may vary based upon departmental needs.

EDUCATION: Bachelor's Degree.

EXPERIENCE: One (1) year of progressively responsible clerical work required. One (1) year of experience in recruitment, admissions, enrollment management, marketing, or a related field preferred. Experience in higher education recruitment strongly preferred.

OTHER: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

• Thorough knowledge of team office practices, procedures and equipment; of business English, grammar, spelling, and punctuation. General knowledge of the principles of team leadership and office management.
• Demonstrated ability to effectively communicate program value to prospective students and guide them through the admissions and enrollment process.
• Skill in planning and coordinating team clerical work; in interpreting and applying departmental policies and…