Vocational Education Training Coordinator

CASA & CASA IN ACTION SYNOPSIS

CASA’s mission is to create a more just society by building power and improving the quality of life in working‑class:
Black, Latino/a/e, Afro‑descendent, Indigenous, and Immigrant Communities. Our vision is rooted in the collective power of our community, our inclusive, permanent, member‑led movement radically transforms communities and systems to ensure the needs, dreams, and aspirations of members are fully met as we strive for justice and full liberation at home and in solidarity with others across the world. CASA has a sister organization, CASA in Action, a separate, but related, nonprofit organization that is exempt from federal income tax under section 501(c)(4) of the Internal Revenue Code.

Although CASA and CASA in Action share a common goal of supporting immigrants and low‑income people in Maryland, Pennsylvania, and Virginia, they are separate organizations with their own board of directors. A set of employees at the two organizations, including the person filling this position, shares their time between the two organizations. This has no effect on salary or benefits.

CASA’s Community Economic Development Department operates six centers in Montgomery and Prince George’s Counties and Baltimore City. At the Centers, community members can join CASA and then become involved in organizing opportunities and receive services including employment, including vocational training, health, English classes, and legal services. The Department also coordinates vocational training courses.

The Vocational Education Training Coordinator will perform a range of duties to ensure the effective delivery of life‑skills and vocational training to low‑skilled workers. Works directly with the Education Team to develop and identify trainings for members across Centers.

• Assessing types of training needed by both employers and members.
• Analyze and create trainings based on seasonal opportunities and market demand.
• Ensure trainings are accessible to all members regardless of age, gender and skill level,
• Provide support to members to guarantee attendance and completion of training.
• Recruit, screen and evaluate instructors.
• Recruit students for the trainings, including visiting Centers, designing and distributing flyers, and conducting follow up calls.
• Ensure quality training delivery and effectiveness in all centers.
• Negotiate details of training implementation.
• Coordinate trainings with unions and trade associations.
• Coordinate trainings with community colleges and other training institutions.
• Maintain records of courses and student progress through on‑line database system.
• Assure the good quality and accuracy of the data that is collected and recorded whether on paper or electronically; the staff must adhere to the data quality standards and guidelines of the program.
• Develop job retention trainings for at risk‑members.
• Coordinate with the Workforce Development Specialist and Employment Specialists to ensure they are able to determine job placement needs after participation in courses.
• Support the development and expansion of the membership program and services.
• Registration, recruit students, Conduct community outreach & advertisement (disseminating flyers, emailing community partners, visiting local businesses & centers).
• Negotiate details of training implementation.
• Provide excellent customer service: phone calls & walk‑in from students, clients & ESOL teachers.
• Coordinate with, maintain and foster a positive working relationship with the community colleges & ESOL teachers.
• Collect & record class tuition payments in Salesforce (remind students) & reconciliation with finance; maintain accurate Salesforce records of all classes for grant purposes.
• Visit sites & classes weekly; recruit students to participate in CASA events, help Communications Department to maintain CASA Vocational Facebook.
• Disseminate information regarding CASA events & community events to students
• Plan annual graduation ceremony; attend community events promoting classes.
• Conduct regular feedback sessions with the students in order to monitor class quality and gage new…